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Pricing Plans (as of Jan 1, 2009)

 

 

Plans & Pricing

Our current offer and new lower pricing make HughesNet high-speed Internet more affordable than ever! Save $100 after mail-in rebate if you purchase today!

 

1.  Simply Select Your Plan
 

Plan Download/Upload Speeds* Monthly Fee Email Accounts
       
Home 1.0 Mbps/128 Kbps

$59.99

5
Pro 1.2 Mbps/200 Kbps $69.99 5
ProPlus 1.6 Mbps/250 Kbps $79.99 5
Elite 2.0 Mbps/300 Kbps $119.99 10
ElitePlus 3.0 Mbps/300 Kbps $189.99 10
ElitePremium 5.0 Mbps/300 Kbps $349.99 10

 

2.  Select a Purchase or Lease Option

 

Option 1 - Purchase
Save $100 after Mail-in Rebate
 

Just $299.98 after $100 mail-in rebate
Purchase your equipment** and own it for life.

Your one-time upfront cost covers standard installation and equipment.

 

Option 2 - Lease
Free Standard Installation ($199 value)
$99 upfront and $9.99 per month
Prefer not to own the equipment?**
Choose to lease and reduce your upfront costs.
 

3.  Click here to Order.  That's it!

Please noteAll charges are billed to your major credit/debit card. 

                      HughesNet does not send out monthly statements.

 

*Speeds

Stated Speeds not guaranteed and Fair Access Policy (see below) applies.

 

Listed speeds are available only through Hughes’ new satellite. The majority of subscribers will have access to these faster speeds. However, approximately 3% will not be able to receive these speeds as a result of trees or other obstacles that block the signal from the satellite to the home. In these cases, Hughes can offer slightly slower Internet access via another satellite with download speeds up to 700 Kbps, 1.0 Mbps, and 1.5 Mbps; and upload speeds up to 128 Kbps, 200 Kbps and 200 Kbps for Home, Pro and ProPlus service plans, respectively.

In all cases, actual upload speed will likely be lower than speed indicated during peak hours. See our FAQ's for more information on typical speeds. Download speeds may also be temporarily slowed in cases when patterns of system usage exceed the download threshold for an extended period of time. See the HughesNet Fair Access Policy for more information.

 

Each email account has 2 GB of storage. The domain of your email addresses will be @Hughes.net. HughesNet email is compatible with any email client that supports Pop3 and SMTP protocols.

 

**Equipment

Equipment provided to you may be new or refurbished as new. Any refurbished equipment will have the same warranty as new equipment. In the event that you elect the purchase option, and the equipment installed at your location is refurbished, we will provide you with a $25 credit on your first Service invoice.

 

+30-Day Satisfaction Guarantee

Hughes offers a 30-Day Satisfaction Guarantee. We hope you are happy with your HughesNet high speed Internet service. If you are not completely satisfied, you may cancel your service and return your HughesNet equipment to receive a refund. The HughesNet satellite modem, power supply and radio must be returned to Hughes, in good condition, within 60 days of cancelling your service in order to receive the equipment refund. Hughes will provide instructions on how to de-install and return your equipment. You are not required to return, and Hughes is not obligated to de-install or pay for the de-installation of the antenna, mount or any cables. Installation charges and other fees are not refundable.

 

Fair Access Policy

To ensure fair Internet access for all HughesNet® subscribers, HUGHES maintains a Fair Access Policy (FAP). This policy establishes an equitable balance in Internet access for HughesNet subscribers. Hughes assigns a download threshold to each service plan that limits the amount of data that may be downloaded during a typical day. A small percentage of subscribers who exceed this limit will experience a temporary reduction of speed.

Hughes allows unlimited downloading between the hours of 3 am and 6 am, Eastern Standard time.

Explanation:
The Fair Access Policy is straightforward. Based on an analysis of customer usage data, Hughes has established a download threshold for each of the HughesNet service plans that is well above the typical usage rates. Subscribers who exceed that threshold will experience reduced download speeds for approximately 24 hours.

During this recovery period, the HughesNet service may still be used, but speeds will be slower. Web browsing, for example, will be significantly slower than subscribers’ normal browsing experience. Subscribers will return to normal download speeds after the recovery period as long as they minimize their bandwidth-intensive activities. If they continue these activities during this recovery period, reduced download speeds may continue beyond 24 hours.

 

 

Threshold

     Home

200 MB

     Pro

300 MB

     ProPlus

425 MB

     Elite

500 MB

     ElitePlus

500 MB

     ElitePremium

500 MB

 

 
         *
= A "standard installation" works for most customers.  Additional cost may come in

         to play if special custom work is required, such as pole mount instead of roof mounting, ground

         trenching for underground wire burial, interior wall fishing of cabling, etc.   These charges

         are based on your individual needs and should be discussed with your installer before he/she

         begins the installation.  Custom installation fees must be then paid directly to the installer.


             **  -
  Must be purchased at time system is purchased.

             ***The "standard install included" is approximately $199.99 of the total cost. 

                      Installation fees are not refundable for either standard or custom installations.

                 **** - The download threshold is the volume of data that may be continuously downloaded before

                     the Fair Access Policy (FAP) may restrict the download.  The recovery rate is the speed at

                            which a service plan recovers the download threshold.

 


 

    General Information

   New to Satellite?
We've created a special area to educate you on the "pros" and "cons" of using satellite for your internet service. Is HughesNet right for you?  Read Me First! 
 

      Comparison 
    Satellite vs. Dial-Up
         
    More Resources
Connection Speed Test
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